pq77's Privacy Policy

pq77 may collect the following types of information:

• Identity information: Name, date of birth, national ID or passport number (for age verification).
• Contact information: Email address and mobile number.
• Financial information: Mobile banking account numbers (bKash, Nagad, Rocket, or Upay) — for deposits and withdrawals.
• Activity information: Your betting history, transaction records, and gaming preferences.
• Technical information: IP address, browser type, device information, cookie data, and session logs.
• Communication records: Content of your interactions with the support team via live chat or email.

Information is collected in the following ways:

• Form data you provide at the time of account registration.
• Automatically from your browsing and gaming activity on the pq77 site.
• From payment processing at the time of deposit or withdrawal.
• From what you share via support chat or email.
• Through cookies and similar tracking technologies — details are provided below.

pq77 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment service providers: Mobile banking providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions.
• Technology service providers: Technology partners required to operate the platform use limited information under strict confidentiality agreements.
• Legal obligations: When disclosure is required by court order or under applicable law.
• Fraud prevention: When assistance to authorities is needed to prevent money laundering and fraud.

Outside of the reasons stated above, your information will not be shared with any external party.

pq77 uses industry-standard technologies and practices to protect your information:

• SSL encryption: All communication on the site is encrypted using SSL/TLS protocols.
• Secure data storage: Sensitive information is stored in encrypted form on secure servers.
• Access controls: Only authorized personnel can access the information they need.
• Regular security reviews: System security is tested on a regular basis.
• Fair play assurance: The fairness of gaming outcomes is verified.

However, no method on the internet is 100% secure. While we are committed to ensuring the highest level of protection, complete security cannot be guaranteed.

pq77 retains your information only for as long as it is necessary to provide the service or meet legal obligations. Even after an account is closed, some information may be kept for a set period — such as financial transaction records, which are retained for legal reasons.

pq77's services are for individuals aged 21 and above only. We do not knowingly collect information from any minor. If we become aware that we hold information about a minor, we will immediately delete it and close the associated account.

If you believe a minor is using our platform, please notify us at [email protected].

pq77 analyzes your gaming behavior data to enforce responsible gaming policies. If we believe a user's gaming habits are concerning, we may take preventive measures — such as setting deposit limits or temporarily suspending an account. Information is used for this purpose to protect the user, not for commercial interests. To learn more about responsible gaming, visit our Responsible Gaming page.